How It Works

Fill out our 3-step form & print the free insured UPS label.

Free UPS Inbound Shipping For Your Alfex Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"Having had little luck years ago in getting good help for my older Alfex watch, I was skeptical. But this service was really great. Very simple, professional, consistent. It renewed my faith in this kind of product support and follow-through. Thanks for the help and attention."


David - San Francisco, CA

"I was very happy with your service, and my Alfex watch is working great! Easy web interface, no cost shipping and a way to check the repair status were excellent. I ended up getting back a repaired watch that I thought was a "goner". I was told by another watch repair business that it could not be repaired. Thanks for the good work!"


Gary - Seattle, WA

"I am very pleased with your service. This is a Gucci watch that I purchased in the 1980's and had given up on ever being able to wear it again. Thanks to your service my favorite watch is running again. Thank you very much for your prompt service and great communication!."


Doris - Dearborn, MI

"Thanks so much for restoring my father's Mido that he picked up in Switzerland during WWII. It brings back such warm childhood memories to see him wearing it once more because I finally found a repair service that could make the appropriate parts."


Darlene - Spirit Lake, ID

"I was extremely pleased with the results of my recent Swiss Army repair. I had sent in my favorite watch and it was returned as good as new! I have had no problems and am completely satisfied with the workmanship. I will be sending another watch in for repairs very shortly."


Maria - Burlington , WA

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$19
$29
$79