How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your ESQ Swiss Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"You guys did a fantastic job on my ESQ watch. I'm happy to have my watch back in great condition and the shipping was easy as 1, 2, 3. I'll be recommending your services to anyone I know who needs watch repairs."


John - Torrance, CA

"I am very pleased with the service and repair work on my Luminox watch. I was informed constantly of when my watch was received, when the repair cost was estimated, and when the work would be done. If you have any watch that is in need of repair, go with Watch Repairs USA. You won't be disappointed!"


James - Huntington Mills, PA

"I am very satisfied with your repairs to my Swiss Army chronograph. Between the easy UPS mailing label, your secure payment page, plus up to the minute reports of the status, I was impressed. Thank you again!"


Douglas - Warwick, RI

"My daughter is extremely pleased to get her prized Citizen watch back in beautiful condition. Thank you so much. You kept me informed in a timely manner. I was never left wondering if you received it or were working on it. I will definitely recommend you to my friends and family."


Dottie - Midway, FL

"I have been very happy with your overall service! I have been very impressed by the way you handled the repair of my Wenger watch, I have never experienced this kind of thorough customer care before. I wish other companies and organizations would give the same kind of exceptional customer service. Thanks!"


Yoshiyuki - Saint Louis , MO

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$15
$25
$49