How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your ESQ Swiss Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"You guys did a fantastic job on my ESQ watch. I'm happy to have my watch back in great condition and the shipping was easy as 1, 2, 3. I'll be recommending your services to anyone I know who needs watch repairs."


John - Torrance, CA

"My experience with Watch Repairs USA could not have been better. Discussions with your representative about the repairs needed - and the selection of a band to replace my old one were helpful and informative. I am totally pleased with the results and the look of my Zodiac watch - many thanks!"


Nancy F - Houston, TX

"I am very satisfied with your service. It was such a pleasure doing business with you. The Jules Jurgensen timepiece you restored has special meaning to me, and now it looks new! I especially appreciated you giving me periodic updates of my watch."


Judy - Oshkosh, NE

"Thank you so much for bringing my cherished Movado timepiece back to life! My compliments to the talented people who did the work. My experience dealing with your company was entirely pleasant and satisfactory. I will not hesitate in the future to recommend you to friends and family."


Jane - Port Washington, NY

"I couldn't be happier about the repairs to my Movado watch. You made my long time watch like new. It works beautifully and I am pleased. I can't say enough good things about the whole process. I want to thank you and to tell you don't change a thing."


Mary E - Middletown, DE

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$19
$29
$79