How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your ESQ Swiss Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"You guys did a fantastic job on my ESQ watch. I'm happy to have my watch back in great condition and the shipping was easy as 1, 2, 3. I'll be recommending your services to anyone I know who needs watch repairs."


John - Torrance, CA

"You did an absolutely wonderful job on repairing my watch. My Lois Pion watch was purchased on a trip to Paris two years ago. I sent the watch off and was notified my of every step from receiving, to price quote (which was fair) to shipment. Upon receiving the watch, I believe it looks better then when I first purchased. A+ to you and the repairmen."


Ron - Houston, TX

"I've now had 3 Seiko watches fixed / refurbished by you and all three repairs exceeded my expectations. Your turnaround times are better than local jewelers, you fix things like the original Seiko band that they won't touch. I've recommended you to people I work with. Keep up the good work!"


Stephen - Newton, NJ

"Wanted to let you know that I received my Coach watch and I am very happy with the repair you did. The watch looks and runs like it was brand new! I was a bit leery about using an internet repair company, but I am totally satisfied with the repair and would highly recommend you to family and friends!"


Maureen - Billenca, MA

"I greatly appreciated the time and effort your staff had put into the repair of my Citizen watch. It is working beautifully now. I was also very impressed with the easy of getting information regarding my watch while it was in your care."


Louis - New York, NY

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$15
$25
$49