How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your Gruen Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"I am very pleased with the work you have done. I have sent two Omega watches with you, and the restorations were flawless. I plan on sending in my Rolex watch next. I highly recommend your service."


Emil - Southbury, CT

"I received my vintage Borel automatic double speed chronometer back from you two weeks ago today. It looks good and runs as good as it looks. Your service exceeded my expectations. Certainly very commendable time keeping. When the time comes, my next vintage watch will go to you for service."


William - Mt Pleasant, MI

"This was the smoothest, most well-oiled, sophisticated, repair process I have ever been a part of. My Elgin looks as good as the day it was purchased. Thank you!"


Stephen - Marion, IN

"I am pleased with the repairs that were done to my Germinal Voltaire watch and how quickly it was returned to me. It is nice to know that you have an expertise in antique watches. My parents gave me the watch more than thirty years ago and will be delighted to see me wear it again. Thank you!"


Felicia - North Wales, PA

"I received my husband's Accutron watch without problem. He is currently wearing the watch and is proud to have it working because it was a gift to him many years ago. Thank you for repairing the watch and keeping us informed during the repair process. We are well pleased."


Helen - Dublin, GA

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Crystal Replacements starting at

Dial Refinishing starting at

Complete Restorations starting at

$39
$79
$99