How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your Gruen Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"I am very pleased with the work you have done. I have sent two Omega watches with you, and the restorations were flawless. I plan on sending in my Rolex watch next. I highly recommend your service."


Emil - Southbury, CT

"I received my vintage Borel automatic double speed chronometer back from you two weeks ago today. It looks good and runs as good as it looks. Your service exceeded my expectations. Certainly very commendable time keeping. When the time comes, my next vintage watch will go to you for service."


William - Mt Pleasant, MI

"I received my restored Waltham Octagon Pocket Watch in perfect condition! I want to thank you for a job well done. The watch keeps perfect time. This watch is priceless to me, thank you!"


Ron - Lakeport, CA

"I'm very pleased to have my Accutron back in beautiful working order. It had belonged to my dad and hadn't been functioning since the 60's. Thank you for restoring this watch and bringing back memories of childhood."


Van - Salt Lake City, UT

"I received my Waltham back yesterday. You guys did a great job, thank you. The note someone wrote to explain how to wind the watch and set the time was appreciated. I struggled to have it restored or let it go - but repairing was definitely the right decision."


John - Dover, NJ

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Crystal Replacements starting at

Dial Refinishing starting at

Complete Restorations starting at

$39
$79
$99