How It Works

Fill out our 3-step form to create a free insured UPS label.

Free UPS Inbound Shipping For Your Marc Ecko Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"My Mark Ecko watch looks amazing! was impressed with the ease of the transaction from start to finish. Your customer service was outstanding, you kept me informed not only via email, but with phone calls. I will recommend your service to anyone that I know."


Harold - Brandon, FL

"I was very happy with the entire repair process for my Coach watch. You contacted me when I asked about the time frame you answered my email promptly. And, best of all, it looks like brand new. Thank you so much!"


Mary - North Oaks , MN

"My Seiko watches look great, better than they looked the first day I bought them, back in 1971. I cannot think of anything that could improve the process or the excellent service that you provide, so keep doing what you do best and I guarantee your customers will continue to return."


James - Harrisburg, PA

"My husband was very pleased with his repaired watch. It arrived in perfect condition and looked brand new! We will use your services in the future if needed. No other company offers this kind of complete service and ease of use through free prepaid shipping label and immediate access on the progress of repairs. Thank you!"


Elizabeth - Batavia , OH

"The entire process of repairing my Sturhling Original watch was efficient and customer friendly from start to finish. The free postage, update emails, estimate, secure return of my watch put my mind at ease. Thank you!"


Leslie - Rochester, NY

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$15
$25
$49