How It Works

Fill out our 3-step form & print the free insured UPS label.

Free UPS Inbound Shipping For Your Stuhrling Original Watch Repair

Pack your watch and drop
off at any UPS location.

We’ll inspect your watch and give a free estimate.

Experienced watchmakers
repair your watch.

Simple signup process. Free Shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.

Free insured inbound shipping.

Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.

If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.

We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.

Free comprehensive evaluation and estimate.

Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.

Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.

Skilled technicians repair your timepiece.

With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.

All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.

Your watch ships back with a 1 year warranty.

We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.

For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.

"The entire process of repairing my Sturhling Original watch was efficient and customer friendly from start to finish. The free postage, update emails, estimate, secure return of my watch put my mind at ease. Thank you!"


Leslie - Rochester, NY

"I was extremely pleased with the repair you conducted on my Boccia watch. The repair was done with good communication and it was very timely. I would recommend your service to others. Thanks again for the great service"


William - Houston, TX

"The entire process for repairing my Helix watch was seamless from beginning to end. Easier than driving to the mall and trying to find someone to fix the watch! It was so easy, fast, and very inexpensive. I am a very satisfied customer!"


Laura - Sandy Hook, CT

"My husband was very pleased with his repaired watch. It arrived in perfect condition and looked brand new! We will use your services in the future if needed. No other company offers this kind of complete service and ease of use through free prepaid shipping label and immediate access on the progress of repairs. Thank you!"


Elizabeth - Batavia , OH

"I received great service from beginning to end with regards to my Dooney & Bourke repair. I was pleased with the emails that I received to let me know each different step of the way. I would definitely use your company again."


Pamela - Raytown, MO

No Problem Too Small

We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.

Battery Replacements starting at

Crystal Replacements starting at

Complete Overhaul starting at

$15
$25
$49